Return policy

Our Return Policy


About returning/changing an order*:

A special 30-day trial period applies to all purchases.
If a customer decides to return the product, he/she is free to do this within 30 days of having received the product.|Conditions applying to returning the product are that the product be undamaged, unused and in its original packaging.
If these conditions are met, the customer will be refunded. Shipping costs will be charged.
The customer will receive their refund on their bank account within 14 days.

*Excluded for return/change:

  • Earrings are for hygienic reasons excluded for return.
  • Special ordered items.
  • If you are swapping for the third time

Please send the article to the following address:

Address:

My-Beads
P.O. Box 10

2180 AA Hillegom

The Netherlands